The people the promise depends on cannot be found or kept
Doctors, therapists, and spa managers are scarce everywhere and scarcer in remote locations, training capacity does not exist, and keeping the right people takes housing, persuasion, and cost the founder carries personally.
The offer this problem supports
Talent pipeline and retention system
A recruitment, development, and retention system that scales the people the promise depends on.
Evidence, WTP signals first
weil wir die Mitarbeiter nicht kündigen wollten, aber auch nicht durften. Wir hätten es rechtlich gedurft, aber wir hätten sie nie wieder bekommen.
what we call a manpower shortage nowadays you know because everyone wants a therapist. Everyone's opening a spa, a wellness center and so on
Wir sind dabei, dass wir äh Wohnraum mieten, dass wir Wohnraum organisieren für unsere Mitarbeiter. Anders geht das gar nicht.
How can we grow private clinics if we have no capacity in normal teaching hospitals for people to be trained? It's crazy.
ihn für uns zu begeistern und den Spirit zu überbringen, das ist wahnsinnig aufwendig
stiamo cercando sei spa manager e non ne troviamo nessuna!
ich hatte Mitarbeiter aus London und das war dann irgendwann mal zu isolierend dort oben
gerade in Gesundheitsbereich ist es noch entscheidender, also die richtigen Ärzte zu begeistern
But the language as I said was a barrier. They could never speak Hindi nor English. So it was very very difficult to make a customer understand
One of the biggest challenges an organisation faces as it grows is how to build institutional capability so that knowledge, standards, and culture don’t remain limited to the people who’ve been around longest
Target list
Owners evidencing this problem, with direct routes to them.