Matthew Holder
Owner + Founder, Atmosphere Resorts & Spa. Atmosphere Resort & Spa (PH)
18 cited statements (4 pain, 2 money signals). Raw harvest on record: 0 LinkedIn posts, 3 web captures.
ICP dossier / The Independent Retreat Owner-Operator
Multi-dimensional profile for the advisory ICP, assembled from the research on record. Ownership: owner, Independent dive-travel coverage continues to describe Matt and Gabby Holder as the resort's active owner-operators who built it themselves, with no report of a sale..
- Rooms or keys
- 40
- Rate band
- From USD 105/night (~PHP 6,098)
- Founded
- 2008
- Tenure (years)
- 20
- Nationality
- British
- Base location
- Dauin, Philippines
Coded voice: 18 statements (4 pain, 2 money signal). Top themes: operations_crisis_and_events (7), team_hiring_culture_and_leadership (4), brand_marketing_and_industry_presence (3), community_and_social_impact (1), guest_experience_and_client_trust (1).
Firmographics
Demographics
Psychographics
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Statements
Our hearts were torn apart as we tried to manage our dwindling team, through the downsizing, having to say bye to some of our team members, who we knew, we could not support further.
The Philippines has minimal support for employees and none for businesses and so one of our main concerns was our team and the lack of help they would receive.
It goes without saying that business is nowhere near the past levels but we have had tremendous support locally.
We looked each other in the eye and vowed that we needed to be strong and that cracks could never show to our guests, our team and ultimately our kids as we tried to make sense of everything happening around us.
We helped by offering staff rotation on any jobs which were available, and keeping as many people employed as possible whilst also balancing cash flow.
Through the help of our guests, families and friends we raised 1 million pesos, so we could help with cash and livelihoods to help our team through the pain.
We spent four months in solid lock-down, working as hard as we could to manage the bookings we had to defer, the empty resort and any logistics that came our way.
Since then, we have been operating Thursday through to Sunday only, managing each day at a time.
This has not been easy, but the restaurant and pool villas that were constructed just before Covid-19 struck, have been a business saver.
They have proved a hit with the locals and we have become the venue of choice on this coastline, where private pools and our spacious design made social distancing easy to handle.
Our team is working hard as we start oiling the gears and getting our engine back to full motion.
You know it’s kind of funny that I find myself sitting here on my verandah again at 5:30 in the morning writing my eagerly awaited quarterly Blog Post. Now, when I say “eagerly awaited” I don’t mean from the tens of thousands of followers or eager readers, I really mean from our Marketing Manager who once again is on my back.
Our marketing and social media keep you informed of the latest developments and please stay tuned for the launch of our new booking engine through Atmosphere’s website.
Having said that, my first Blog entitled “Coffee and Cockerels” which was posted October 22nd 2014 did receive a whopping 1911 reads and one 5 star vote!
Atmosphere strives to be one of the premier resort property brands in Asia. We will get there, and we want to say that it all comes down to an amazing team of 97 which daily help us make a difference. Thank you all!
We managed the guests’ immediate needs; flights needed booking, agents needed to be kept in the loop, and all manner of logistics needing attention.
We started the arduous process of reducing operations to a minimum and preparing a 44 room, luxury resort for lockdown.
We cleaned and wrapped up equipment, emptied and cleaned fridges and freezers, gave away what we could of perishable stock and did what we could to sit it out.
Raw harvested sources
Everything captured for this owner, full text stored in the database. Open an item for the excerpt; the link goes to the original.
Coffee and Cockerelsweb · Atmosphere Resorts & Spa (resort blog) · 2014-10-222,167 chars
So, it’s 5:30 am and I am sat on my verandah drinking a small frothy coffee after my (new fitness campaign) early morning swim. The birds are awake, I hear a tricycle somewhere in the distance, and of course a rooster! This is after all Negros Island in the Philippines – the home of the finest cock fighting roosters in Asia. You see, yesterday during our management meeting, our head of marketing ...
Blowing our Trumpetweb · Atmosphere Resorts & Spa (resort blog)1,810 chars
You know it’s kind of funny that I find myself sitting here on my verandah again at 5:30 in the morning writing my eagerly awaited quarterly Blog Post. Now, when I say “eagerly awaited” I don’t mean from the tens of thousands of followers or eager readers, I really mean from our Marketing Manager who once again is on my back. Having said that, my first Blog entitled “Coffee and Cockerels” which wa...
A Year On…web · Atmosphere Resorts & Spa (resort blog)5,899 chars
…a blog from the Atmosphere owners It is just over a year that me, my wife and our team at Atmosphere approached each guest personally to give them options on leaving our small piece of paradise. Word came from the government, that we only had days to get every international guest out of the Philippines and home, before the lockdown was imposed. We remember waking up that morning, reading the ne...